Have you ever opened a container of ice cream and discovered a strange, icy layer sitting at the bottom of the tub? Or you’ve treated yourself to a chocolate, just to realise that the bar’s colour and texture isn’t what it’s supposed to be.
If there is one thing we’ve learned during our time in the transportation industry, it’s that you can never know enough about the products that you’re shipping – it’s a learning journey.
Anyone can offer you a truck for hire, a tyre change on the side of the road, or a branded panel van. But the secret to offering an ELITE customer experience is simple: LOVE.